Support
Got a question? We are here to help.
Frequently asked questions
How accurate are the estimates?
RenoPro estimates are based on current Australian market data for materials and labour, adjusted for your state and region. They are designed to give you a realistic range so you can plan confidently. Actual costs may vary based on site conditions, material choices, and contractor pricing.
How do credits work?
RenoPro is free to download. You can purchase credits as you need them (pay as you go) or choose a subscription plan. Each estimate uses credits. Credits expire as specified at the time of purchase — check the app for details.
What rooms can I estimate?
Kitchens, bathrooms, laundries, bedrooms, living areas, hallways, outdoor spaces, and more. If you can photograph it, RenoPro can estimate it.
Can I use inspiration photos?
Yes! You can add inspiration photos from Pinterest, real estate listings, or magazines to guide the AI. Tell it exactly what style you want and it will factor that into the estimate.
What are the three estimate tiers?
DIY (you do it yourself with basic materials), Local Tradie (a licensed local contractor with mid-range materials), and Premium (high-end materials and finishes with a premium builder). Each tier breaks down materials, labour, disposal, and contingency.
Can I export or share my estimates?
Yes. Every estimate can be exported as a professional PDF report. Share it with tradies to get comparable quotes, with your partner to discuss the budget, or with your bank for finance applications.
Is my data secure?
Yes. Photos are processed securely and not stored permanently. We do not require an account, we do not sell your data, and payments are handled by Apple and Google. See our Privacy Policy for full details.
How do I get a refund?
Credit purchases are handled by Apple App Store or Google Play. To request a refund, go through the respective store. If you believe a credit was consumed incorrectly, contact us and we will investigate.
Still need help?
If your question is not covered above, reach out to us directly. We aim to respond within 24 hours.
support@getrenopro.com